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Language Access Plans: Successful communication is all in the planningMarch 21, 2017
Communication understanding and accuracy can be difficult if everyone concerned does not speak the same language, cannot hear, or cannot see. Such difficulty can result in significant miscommunications and misunderstandings, while also having even life or death consequences in health care and law enforcement situations, for example.
How much is language access worth to you?March 16, 2017
For healthcare providers, supplying Limited English Proficient (LEP) patients with quality language assistance isn’t optional – it’s required by the law. And since new language access requirements stipulated by Section 1557 of the Affordable Care Act went into effect this past summer, more and more language access lawsuits have begun to make their way through the U.S. court system.
Language Access: A matter of physician ethicsMarch 9, 2017
Many theories, rationales and explanations have been advanced in support of providing qualified, effective language assistance to Limited English Proficient patients – legal requirements, patient safety, quality of care, 30-day readmission reductions, and more.
The March 2017 issue of the American Medical Association’s Journal of Ethics advances another, highly cogent argument in support of qualified, effective language assistance in health care – It’s a matter of physicians’ ethical obligations.
Bromberg's Cathy Radloff on Language Access and Community ServiceMarch 3, 2017
Bromberg’s Director of Operations Cathy Radloff has been with the company since 2010, and in that time she has become both the lynchpin of our day-to-day operations and a passionate supporter of our community outreach and service initiatives.In this interview, she discusses Bromberg’s philanthropic work and the important role language access plays in coordinating community service efforts.