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  • Takeways from "Language Access Plans 101"
    April 7, 2017

    Thank you to everyone who attended our workshop “Language Access Plans 101” this past Tuesday! We were happy to see so many professionals and the organizations they represent actively participating in discussions about language access.

    During his presentation at the workshop, federal compliance expert Bruce Adelson delved into the complex legal requirements involved with providing quality language access to Limited English Proficient (LEP) and Deaf or Hard of Hearing people.

    Many organizations fail to meet those legal requirements, and in recent years an ever-increasing number of language access cases have made their way into federal courtrooms. At the workshop, Adelson identified some of the major pitfalls that land organizations in front of a federal judge, including:

    ·  National Origin Discrimination

    ·  Failure to comply with anti-discrimination legal requirements included in Section 1557 of the Affordable Care Act, the Americans with Disabilities Act, the Civil Rights Act of 1964, and other federal laws

    ·  Failure to provide language assistance for patients’ and customers’ companions (spouses, children, parents, etc.)

    ·  And failure to provide legally accessible content posted to websites and social media

    But beyond addressing specific requirements for providing quality language assistance, the biggest takeaway from the workshop came towards the end of Adelson’s presentation. Discussing the complexity and various costs involved with ensuring that an organization is in compliance with federal language access law, he said: “Language access is not optional: you should consider it part of the cost of doing business.”

    Although professionals and the organizations they work for have dozens of pressing concerns that might have a much more immediate impact on their ability to do business and remain financially solvent, because it’s required by law, language access is just as serious a concern as any of those issues. Language access also involves facilitating communications with customers and clients, the very foundation of conducting business successfully. It is absolutely essential that organizations develop a legally compliant language access plan and follow through with it via investment in communication technology, document translations, staff training and assessment, and the necessary combination of language services necessary to comply with the law.

    During her presentation at the workshop, Bromberg’s President Jinny Bromberg provided attendees with information about those language services and explained how they fit into a comprehensive Language Access Plan. Along with a breakdown of services, she also discussed some of the most common mistakes organizations make when using those services – like using Google Translate to translate documents or asking interpreters to overstep their professional boundaries. Mistakes like those occur all too often in professional settings when organizations try to provide language services on their own without knowing how the law defines “meaningful language access.”

    Ultimately, the workshop emphasized that investing in language access just makes good business sense. The amount that most organizations would need to spend annually on language assistance is much, much lower than the cost of hiring a lawyer to defend them against a discrimination lawsuit, or the cost of losing their federal financial assistance or subsidies because of discrimination.

    But even if the repercussions for failing to invest in language access measures are serious, the process of ensuring your organization is in compliance with the law doesn’t need to be so stressful.

    Bromberg is here to help every step of the way, from performing an initial compliance assessment to contracting interpreters and translating vital documents.  Reach out today and we’ll be happy to guide you and your organization towards the security of knowing you’re on the path toward compliance with the law.



  • Thanks to Bromberg & Associates, LLC, I got my document translated in a very short time within 48 hours in excellent quality. 

    Private Client
  • When our club wanted to help women who were being exploited, we decided to create an informational brochure and to have it translated into other languages in addition to English. It seemed like a daunting undertaking! Fortunately a committee member found Bromberg & Associates. At every step in the process of creating, translating and distributing the brochure, Jinny Bromberg and her capable staff provided creative solutions, always in a timely, fairly priced and cost-effective manner. Moreover, as a business committed to its community, Ms. Bromberg and her staff contributed their considerable knowledge and sensitivity, which greatly added to the project’s success. We look forward to working with them in the future. 

    The Service Committee of Zonta of Detroit I
  • Thanks to your team for all of their hard work on Automation Alley’s business attraction video. The finished product is exactly what we were looking for! Thanks again and we look forward to working with you again in the future. 

    Automation Alley
  • Bromberg & Associates staff was a pleasure to work with. This translation company had a great representation of professionalism and showed high level of work ethics. I would definitely recommend them to anyone who needs professional translation in a very reasonable time frame. 

    Oksana B. Moceri
    Private Client
  • Your company has a very good reputation. Your associates are informative, efficient, friendly and helpful. I consider myself very lucky that I worked with Bromberg & Associates to have my birth certificate translated from Spanish to English. All initial document transfers and revisions were done electronically via e-mail. I appreciate Bromberg’s use of technology. I never had to drive to Hamtramck. Apparently, other translation agencies don’t pay such careful attention to the exactness of the original document layout. Your fine attention to detail is greatly appreciated. I received the translation in the mail and was thrilled that I got the documents so quickly. I was back at the Secretary of State Super Center and they accepted the translation no problem. I have possession of my enhanced driver’s license thanks to Bromberg. 

    Ellen Hochberg
  • I do not remember to receive ever a comparably outstanding level of service: instant, professional and kind response. Thank you! 

    Private Client
  • The Hamtramck Housing Commission is very pleased with the work performed by Bromberg & Associates. Our project was complicated and extremely sensitive to our continued success.  Bromberg provided us with top-notch service at an affordable price. The entire Bromberg staff provided quick, reliable service; they were very responsive to our needs and finished our difficult project with ease. Bromberg accomplished what no other firms were unable to even touch.  I would not hesitate to use their services again, or recommend them to anyone.  

    Hamtramck Housing Commission
  • I would like to thank you for your excellent service and prompt delivery of CDs we ordered.Our agency delivers Language Interpreter Courses in partnership with St. Clair College and your Linguistic Resources for Medical and Legal interpreters in different languages are very helpful for our students.We are looking forward for long cooperation with your company and for your new products.

    Lana Gurbouzov
    Language Services Coordinator, Multicultural Council of Windsor and Essex County
  • Brombeg & Associates was excellent to work with. Their response was prompt, their translations thorough, and their staff knowledgeable. They provided every document for review and once approved sent the notarized copies within 24 hours!

    Kyle McAllister
    Private Client
  • On behalf of the Detroit Metro Convention & Visitors Bureau, I have used Bromberg & Associates on numerous occasions, and have always been impressed and completely satisfied with their work. Prompt customer service and communication is key when it comes to Bromberg's employees. Their work is always flawless and is produced with a quick turnaround.

    Dana Zolynsky
    Detroit Metro Convention & Visitors Bureau
  • I have used Bromberg & Associates many times over the past year for various language projects. Bromberg has been able to fill my entire request very timely and their linguists are extremely professional. Bromberg is my "go-to" foreign language company for all my company's needs.

    Kim Brothers
  • Our business's experience with Bromberg & Associates goes back several years. They have always been fast to respond, reasonably priced and do excellent follow-up on everything. Very professional and extremely attentive to detail. We are very happy to have been dealing with Bromberg & Associates!

    Douglas Rossire